topic Re: Entirely turning off FAX reception - MB5120 in Office Printers

Entirely turning off FAX reception - MB5120

rbentonattdnet — Sat, 22 Jun 2019 21:12:14 GMT

I have a separate FAX machine I use for receiving FAXes, which is connected to a local-calls-only line. I only plan to use this one, which is connected to an unlimited calling line, to send FAXes long distance. There'a an answering machine connected to the line this printer is on, and everything is fine so long as I let it take the call. But if I hear a message being left from a "real" caller (we don't answer calls from numbers we don't recognize), and pick up on an extension, sometimes the printer starts trying to do a FAX sync. So I want to totally turn off FAX receiving. Can I? The best I've found was to set the delay time to 60 seconds.

Re: Entirely turning off FAX reception - MB5120

ArthurJ — Thu, 27 Jun 2019 18:12:07 GMT

Hi rbentonattdnet,

There is no way to turn the fax reception completely off. If you are in fax only mode, you can try switching over TEL priority mode. Please click HERE and scroll down to About Receive Mode to see if this would work better for you.

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Re: Entirely turning off FAX reception - MB5120

rbentonattdnet — Sat, 29 Jun 2019 14:44:14 GMT

I've checked the "Solved" button, even though your response didn't really solve the issue. But I understand what you're saying, and setting the delay to 60 seconds seems to be long enough to eliminate the problem (so far). Thanks.