4800 Series Priinter - Wakes up every Hour

DLCPhoto — Tue, 25 Jun 2019 16:01:48 GMT

I have had a 4800 series Canon printer for a number of years. It ordinarily 'sleeps' after 5 minutes, wakes for jobs when needed, no problems.

I recently replaced my Asus Router with a more robust Araknis Network and Switch. The problem is that the printer now wakes from sleep every hour, around the clock, for no apparent reason. Initially it was 1 minute after the hour, but now 2 minutes after the hour. Like clock-work.

I have rechecked all relevant settings on the printer, and nothing seems wrong.

I have involved SnapAV, who make the Araknis gear, they have logged into my system, and can't see a reason for this either.

This is a well-maintained Windows 10 Pro Dell 630i Desktop computer.

Also, this occurred with regular DHCP. I also configured both Router and Printer for a Static IP, but the hourly wake-up continues.

I'm hoping somebody can offer some insight, suggestions, or a way to fix this. Can provide other info if needed.

Thanks.

Re: 4800 Series Priinter - Wakes up every Hour

ArthurJ — Thu, 27 Jun 2019 19:08:57 GMT

Hi DLCPhoto,

4800 is the series of the printer. Just to confirm do you have the IP4820 printer?

We look forward to your reply.

Re: 4800 Series Priinter - Wakes up every Hour

DLCPhoto — Thu, 27 Jun 2019 19:12:34 GMT

Yes, my initial post wasn't specific - sorry about that!

It's actually the imageCLASS 4890dw Laser printer.

Any ideas or suggestions welcome!

topic Re: 4800 Series Priinter - Wakes up every Hour in Office Printers

4800 Series Priinter - Wakes up every Hour

Re: 4800 Series Priinter - Wakes up every Hour

Re: 4800 Series Priinter - Wakes up every Hour