MF635cx not scanning error 155 0 0

JamesRALea — Thu, 20 Jun 2019 19:14:56 GMT

Hi all

Printer purchased in March. Installed using the supplied CD and worked perfectly.

3 days ago I updated windows. Im using Windows 10 64bit.

When I next used the scanner the following error occured.

mf635cx not scanning error 155 0 0

Scanner driver will be terminated

I then figured it had something to do with the OS update so I reinstalled using the CD, then restarted and the scanner worked perectly. Fast forward a day later and now I cant scan again with the same error occuring.

Any idea's on how I can resolve this?

Thanks in advance

Re: MF635cx not scanning error 155 0 0

Patrice — Mon, 24 Jun 2019 16:45:42 GMT

Hi JamesRALea.

I see that you are inquiring about the i-SENSYS or imageCLASS MF635Cx. Please note that you have reached the forums for Canon USA. The MF635Cx is neither sold or supported in the United States. It is recommended that you contact the Canon support group in the area where you purchased the printer. Please click the link below to contact the Canon location in your area:

https://global.canon/en/

topic MF635cx not scanning error 155 0 0 in Office Printers

MF635cx not scanning error 155 0 0

Re: MF635cx not scanning error 155 0 0