topic Colors on left edge of print in Office Printers

Colors on left edge of print

mrwilhale — Sun, 09 Jun 2019 15:45:07 GMT

All,

When I pring anything I am getting a rainbow of colors fading from the left edge of the pater for just over an inch. Any ideas?
MF8200Cw - Thanks

Re: Colors on left edge of print

Ray-uk — Mon, 10 Jun 2019 10:52:27 GMT

Could be a build up of ink on the paper feed rollers. If you can manage to feed a sheet of paper through without actually printing an image then this would prove it. Try a printer clean routine, Canon usually have one in their software package, if not you may have to do it manually.

Re: Colors on left edge of print

Patrice — Fri, 14 Jun 2019 20:23:14 GMT

Hi mrwilhale.

Please perform cleanings for the fixing unit and the internal transfer belt (ITB). To perform the cleanings, please follow the instructions at the links below:

MF8280Cw - Fixing Unit

MF8280Cw - Transfer Belt

If these cleanings do not resolve the issue, please call us at 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. ET (excluding holidays).

Re: Colors on left edge of print

mrwilhale — Mon, 17 Jun 2019 11:03:28 GMT

Performed the transfer belt and cartridge cleaning as specified in the instructions.

Printed a blank piece of paper, no rainbow edge

Printed a resume, rainbow edge is there

Thanks for the help so far

Re: Colors on left edge of print

mrwilhale — Mon, 17 Jun 2019 15:49:20 GMT

Tried calling. Does not recognise my model when spoken ImageClass MF8280Cw