topic Re: Testing Scan to Email Settings in Office Printers

Testing Scan to Email Settings

sh_tech — Tue, 26 Mar 2019 21:15:20 GMT

ImageCLASS M733C

Is there a way to test the Scan to Email configuration within the UI, instead of having to go to the device itself to try to scan? We are mostly an HP shop, and there is a button to TEST SMTP settings so we know the device is communicating correctly. Is there a comparable option in the Canon UI?

Re: Testing Scan to Email Settings

Patrice — Tue, 09 Apr 2019 18:47:04 GMT

Hi sh_tech.

While there is an option to test the Simple Network Time Protocol (SNTP) server from the Remote UI, there is no option to test the Scan to Email function.

If you have any further questions, please call us at 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. ET (excluding holidays).