topic mf6161dw scans are too light when scanning hand written text in Office Printers

mf6161dw scans are too light when scanning hand written text

steelcofence — Tue, 27 May 2014 18:41:47 GMT

mf6161dw scans are too light when scanning hand written text. I changed from b&w to greyscale, which now makes the text legible. However the text is still medium grey instead of black on my old scanner. Need help or i will have to return it.

Re: mf6161dw scans are too light when scanning hand written text

Patrice — Sun, 01 Jun 2014 14:48:31 GMT

Hi steelcofence.

When scanning handwritten documents, the light from the lamp may reflect on the ink. Since scanning in greyscale did not return the image quality that you would prefer, I recommend scanning handwritten documents in [Color].

I hope this information is helpful to you. Should you need immediate or further assistance, please contact us at 1-800-OK-CANON (1-800-652-2666).

Re: mf6161dw scans are too light when scanning hand written text

steelcofence — Mon, 02 Jun 2014 11:33:14 GMT

Color does not solver the problem. My old scanner worked fine, but printer died so i bought this one. Unfortunately I will have to return it.