topic Printer Canon MB2120 in Office Printers

Printer Canon MB2120

mindyt2001 — Sat, 09 Mar 2019 19:55:55 GMT

The On and traingle yello lights always on. When I unplug and replug the outlet, these lights turn back on automatically. How can I get these fix, so I can get the cartridges replace and have the printer function normal again?

Re: Printer Canon MB2120

ArthurJ — Tue, 12 Mar 2019 18:00:54 GMT

Hi mindyt2001,

Is there an error displayed on the printer screen or is it only the on and triangle yellow lights that are on?

We look forward to your reply.

If this is a time sensitive matter, please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays).

Re: Printer Canon MB2120

mindyt2001 — Tue, 12 Mar 2019 18:55:06 GMT

The LCD screen is black out.

Re: Printer Canon MB2120

mindyt2001 — Fri, 15 Mar 2019 08:28:11 GMT

Haven’t hear back since last reply. Please let me know how I can return for manufacture defect then.

Re: Printer Canon MB2120

ArthurJ — Fri, 15 Mar 2019 16:48:42 GMT

Hi Mindyt2001,

Please contact Canon at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST.