https://community.usa.canon.com/t5/Office-Printers/MB2720-Trying-to-install-new-black-ink-tank-but-it-will-not/m-p/266206#M8297 <P>I'm trying to replace an empty black ink tank with a new C-1200XL tank.&nbsp; When I push in the tank, it will not click into place, not matter how hard I push.&nbsp; The other tanks worked perfectly.&nbsp; &nbsp;What should I do?</P> Sat, 02 Feb 2019 18:34:39 GMT jwbrine 2019-02-02T18:34:39Z https://community.usa.canon.com/t5/Office-Printers/MB2720-Trying-to-install-new-black-ink-tank-but-it-will-not/m-p/266206#M8297 <P>I'm trying to replace an empty black ink tank with a new C-1200XL tank.&nbsp; When I push in the tank, it will not click into place, not matter how hard I push.&nbsp; The other tanks worked perfectly.&nbsp; &nbsp;What should I do?</P> Sat, 02 Feb 2019 18:34:39 GMT https://community.usa.canon.com/t5/Office-Printers/MB2720-Trying-to-install-new-black-ink-tank-but-it-will-not/m-p/266206#M8297 jwbrine 2019-02-02T18:34:39Z https://community.usa.canon.com/t5/Office-Printers/MB2720-Trying-to-install-new-black-ink-tank-but-it-will-not/m-p/266612#M8332 <P>Hi jwbrine,</P><P>&nbsp;</P><P>Troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666),&nbsp;Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays).</P><P>&nbsp;</P><P>We look forward to hearing from you.</P> Tue, 05 Feb 2019 15:56:36 GMT https://community.usa.canon.com/t5/Office-Printers/MB2720-Trying-to-install-new-black-ink-tank-but-it-will-not/m-p/266612#M8332 ArthurJ 2019-02-05T15:56:36Z