topic Re: No 2-Sided copying option - MF632Cdw in Office Printers

No 2-Sided copying option - MF632Cdw

KBPCAL — Mon, 16 Apr 2018 03:41:42 GMT

I am trying to make a copy of a 2 sided document.

I can't find anywhere in the settings where it lets me choose this option. The manual shows the settings should be there, but they are not.

What is going on?

Re: No 2-Sided copying option - MF632Cdw

James_C — Wed, 18 Apr 2018 16:10:01 GMT

Hi KBPCAL

Please click HERE for instructions on copying a two sided document from the imageCLASS MF632Cdw.

If you continue to have difficulties, please contact our support group using the following link:

http://Canon.us/ContactLI

Re: No 2-Sided copying option - MF632Cdw

abdnoure — Tue, 04 Dec 2018 23:59:58 GMT

Hello, I am having this issue with teh same printer. The printer used to give me all the options for 2-sided copying. Now it is only giving me the options for either going from one sided to one sided or one sided to 2-sided. It is no longer giving me the option to go from 2-sided to 2-sided. Please help! Thank you!

Re: No 2-Sided copying option - MF632Cdw

Patrice — Wed, 12 Dec 2018 22:16:07 GMT

Hi abdnoure.

I will be glad to assist you.

It is recommended that you initialize the menu settings of the printer. Please follow the steps below to initialize the settings:

<Menu> => <Management Settings> => <Data Management> => <Initialize Menu> => <Copy Settings> => <Yes> => Restart the machine if necessary

Once the printer is back on, please verify if you are able to see the 2-sided options. If the issue persists, or if you still need assistance, please call us at at 1-866-261-9362 or 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. ET (excluding holidays).

Re: No 2-Sided copying option - MF632Cdw

abdnoure — Thu, 13 Dec 2018 01:02:41 GMT

Ok I will try this and call if it doesn’t work. Thank you!

Re: No 2-Sided copying option - MF632Cdw

tonysy — Mon, 21 Jan 2019 15:22:47 GMT

Hi, I have the same problem. but i don't see 'copy settings' under 'initialize menu'.. can you help?

Re: No 2-Sided copying option - MF632Cdw

tonysy — Mon, 21 Jan 2019 20:05:26 GMT

Re: No 2-Sided copying option - MF632Cdw

tonysy — Mon, 21 Jan 2019 20:07:25 GMT

I have tried 'initalize all', but still don't see the option to do a 2 sided copy.

Re: No 2-Sided copying option - MF632Cdw

tonysy — Mon, 28 Jan 2019 21:55:05 GMT

Hi, I haven't heard received any response about this.

Re: No 2-Sided copying option - MF632Cdw

Crista — Mon, 28 Jan 2019 22:00:49 GMT

Hi tonysy!

Thanks for posting in the Canon Forums!

The Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback.

If you are in the United States and this is an urgent support need, please CLICK HERE to reach our friendly technical support team.

If you live outside the United States, please click here and select your country or region for your support needs.

We hope this helps!

Re: No 2-Sided copying option - MF632Cdw

stuartk7 — Fri, 08 Feb 2019 21:10:04 GMT

Did you ever get this sorted?

I have same issue using the top auto loader. If you put your original on the glass it will prompt you to turn it over and rescan - then print. A rather useless way to make double sided copies IMHO.

Re: No 2-Sided copying option - MF632Cdw

tonysy — Fri, 08 Feb 2019 21:46:43 GMT

No. The documentation states the option should be enabled, but it's obviously not. I haven't been able to wade through the documentation to enable it.

Re: No 2-Sided copying option - MF632Cdw

GreggJ111 — Sun, 24 Feb 2019 15:36:10 GMT

I wouldn't say asking about a reply after 7 days is asking for immediate help.

Re: No 2-Sided copying option - MF632Cdw

reneebolden — Fri, 01 Mar 2019 18:04:56 GMT

Any update on this? I'm having this problem, also.

Re: No 2-Sided copying option - MF632Cdw

tonysy — Mon, 04 Mar 2019 16:26:35 GMT

No update from me.. still an issue.

Re: No 2-Sided copying option - MF632Cdw

reneebolden — Mon, 04 Mar 2019 18:17:23 GMT

After calling Canon, this model is unable to do duplex scanning. The imageclass 700 series can, tho.

Re: No 2-Sided copying option - MF632Cdw

Patrice — Tue, 05 Mar 2019 23:10:14 GMT

Hi tonysy.

It is possible that the other user has the MF634Cdw, which is why the 2-sided to 2-sided option was available. The MF632Cdw and MF731Cdw support manually copying 2-sided documents only from the platen. The document feeder does not support automatic duplex scanning. Please view more at the link below:

Manually Copying 2-sided Originals on the Platen

Regarding not being able to see the option for Copy in initialization menu, Copy is located under [Function Settings], so you will need to select this option if you do not see the 1-sided to 2-sided option.

Re: No 2-Sided copying option - MF632Cdw

sprayz — Wed, 27 Jan 2021 21:49:52 GMT

Since the machine can't duplex scan, how do I copy a 2-sided document into 2 individual pages?