https://community.usa.canon.com/t5/Office-Printers/Printing-blurred-or-not-at-all/m-p/264728#M8214 <P>Hi bcoble57,</P><P>&nbsp;</P><P>I recommend cleaning the encoder strip in your MB2020. Please click <A href="https://support.usa.canon.com/kb/index?page=content&amp;id=ART168472" target="_self">HERE</A> for the steps to clean the encoder strip.</P><P>&nbsp;</P><P>Did this answer your question? Please click the <STRONG>Accept as Solution</STRONG> button so that others may find the answer as well.</P> Fri, 18 Jan 2019 20:49:03 GMT ArthurJ 2019-01-18T20:49:03Z https://community.usa.canon.com/t5/Office-Printers/Printing-blurred-or-not-at-all/m-p/264655#M8212 <P>My canon Maxify MB 2020 printer will not print and I have cleaned the head and gone through all the steps. What is the next step.</P> Thu, 17 Jan 2019 22:09:40 GMT https://community.usa.canon.com/t5/Office-Printers/Printing-blurred-or-not-at-all/m-p/264655#M8212 bcoble57 2019-01-17T22:09:40Z https://community.usa.canon.com/t5/Office-Printers/Printing-blurred-or-not-at-all/m-p/264728#M8214 <P>Hi bcoble57,</P><P>&nbsp;</P><P>I recommend cleaning the encoder strip in your MB2020. Please click <A href="https://support.usa.canon.com/kb/index?page=content&amp;id=ART168472" target="_self">HERE</A> for the steps to clean the encoder strip.</P><P>&nbsp;</P><P>Did this answer your question? Please click the <STRONG>Accept as Solution</STRONG> button so that others may find the answer as well.</P> Fri, 18 Jan 2019 20:49:03 GMT https://community.usa.canon.com/t5/Office-Printers/Printing-blurred-or-not-at-all/m-p/264728#M8214 ArthurJ 2019-01-18T20:49:03Z