MF232w Won't Scan from the Printer but Will Scan from the PC

DaveN — Sun, 09 Dec 2018 19:55:30 GMT

Hi There,

I'm trying to scan from the printer menu - initiative the scan from the printer itself - it comes up, identifies my PC and starts "Scanning" . . . . but then after about a minute, it comes up an with "An error occurred". However, if I try to initiate the scan from the PC printer settings, it scans just wonderfully with no issues. I have tried uninstalling all the drivers and reinstalling. I tried changing the way the network connects to the printer, etc. I cannot get it to acknowledge the scan from the Printer itself.

Any thoughts or suggestions?

Totally appreciate your help . . . . thank you! 🙂

Re: MF232w Won't Scan from the Printer but Will Scan from the PC

Patrice — Wed, 12 Dec 2018 23:24:49 GMT

Hi DaveN.

I will be glad to assist you.

Please de-select, and then re-select the printer in the MF Network Scanner Selector. Once you have re-selected the scanner, please scan a document from the printer. Please follow the steps below to access the tool:

1. Click in the system tray.

2. Select the check box for the machine, and click [OK].

If the issue persists, please call us at 1-866-261-9362 or 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. ET (excluding holidays).

topic MF232w Won't Scan from the Printer but Will Scan from the PC in Office Printers

MF232w Won't Scan from the Printer but Will Scan from the PC

Re: MF232w Won't Scan from the Printer but Will Scan from the PC