topic Re: how to fix scanner on canon MF4800 with error code 155 in Office Printers

how to fix scanner on canon MF4800 with error code 155

kikimacho12 — Thu, 29 Nov 2018 01:23:31 GMT

please, help me!

currently, i can't use scan function on canon mf4800. it's an error message with code 155. i reinstall driver but it doesn't working and i use canon toolbox to scan.

thanks, everyone!

Re: how to fix scanner on canon MF4800 with error code 155

Patrice — Thu, 29 Nov 2018 16:43:15 GMT

Hi kikimacho.

I will be glad to assist you. However, I will need to ask a few questions, so that I can best assist you. Please answer the questions below:

1. Which version of Windows is installed on your computer?

2. Is the printer connected to the computer with a USB cable, or wirelessly over the network?

I look forward to your response.

Re: how to fix scanner on canon MF4800 with error code 155

kikimacho12 — Fri, 30 Nov 2018 01:37:16 GMT

Hi Patrice

i'm happy when you support . I will answer your questions as follows:

1. Currently, i using windows 10 64bit and i try to installed printer on windows 7 professional 32bit. I get the same error.

2. Printer connected network cable. i checked the network everything normal