Canon MF632cdw AirPrint Scanning Unavailable

rekent — Mon, 19 Nov 2018 00:12:53 GMT

In the recent weeks, my imageClass MF632cdw has lost the ability to scan to a network connected Mac (Mac OS 10.12.8, same LAN as printer) via AirPrint. I was able to until a few weeks ago and no changes have been made to the printer or the computer since that time. Is this a known unsolved issue, a known issue with a solution, or an unknown issue?

Currently, the scanner page in Mac OS Settings appears as:

However, previously, just above the printer name there were two tabs for selection, shown below, that are no longer present:

Re: Canon MF632cdw AirPrint Scanning Unavailable

Patrice — Wed, 21 Nov 2018 18:46:36 GMT

Hi rekent.

Although I know you are trying to scan via AirPrint, may I have you add the printer in the Canon MF Scan Utility program and verify if you receive an errors when scanning? To add the scanner, please follow the instructions below:

1. Display [Applications] in the operating system → select [Canon MF Scan Utility] in the [Canon MF Utilities] folder.

MF Scan Utility starts.

When you start MF Scan Utility for the first time or if no scanners are registered, a message indicating that no scanners are registered is displayed. Close the message and proceed to step 3..

2. Select [Network Scanner Settings] from [Canon MF Scan Utility] in the menu bar.

3. Click [+] at the bottom of the [Canon MF Scan Utility - Network Scanner] dialog box.

4. Register the scanner.

For a Bonjour connection

Display the [Bonjour] tab → select the scanner name → click [Add].

For a TCP/IP connection
Display the [IP] tab → select the IP address of the scanner → click [Add].

5. Start the MF Scan Utility.

6. Check that the registered scanner name is displayed in the main dialog box of [Canon MF Scan Utility].
If the scanner name is not displayed, reinstall the driver.

I look forward to your reply.

topic Re: Canon MF632cdw AirPrint Scanning Unavailable in Office Printers

Canon MF632cdw AirPrint Scanning Unavailable

Re: Canon MF632cdw AirPrint Scanning Unavailable