https://community.usa.canon.com/t5/Office-Printers/unable-to-scan-by-MF-utility/m-p/253358#M7718 <P>Hi, yogesh1991!<BR /><BR />Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.<BR /><BR />If you're outside the USA, visit <A href="http://global.canon" target="_blank">http://global.canon</A> and choose your country or region from the map for local support.<BR /><BR />We hope this helps!</P> Fri, 24 Aug 2018 12:30:13 GMT Danny 2018-08-24T12:30:13Z https://community.usa.canon.com/t5/Office-Printers/unable-to-scan-by-MF-utility/m-p/253351#M7717 <P>scan gare conected with IR2525 but unable to scan by MF utility(IJ SCANNER) scan,</P><P>&nbsp;</P><P>also scanner working with windows fax and scan in (Windows 10 Pro)</P><P>&nbsp;</P><P>What is issue?</P> Fri, 24 Aug 2018 12:29:44 GMT https://community.usa.canon.com/t5/Office-Printers/unable-to-scan-by-MF-utility/m-p/253351#M7717 yogesh1991 2018-08-24T12:29:44Z https://community.usa.canon.com/t5/Office-Printers/unable-to-scan-by-MF-utility/m-p/253358#M7718 <P>Hi, yogesh1991!<BR /><BR />Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.<BR /><BR />If you're outside the USA, visit <A href="http://global.canon" target="_blank">http://global.canon</A> and choose your country or region from the map for local support.<BR /><BR />We hope this helps!</P> Fri, 24 Aug 2018 12:30:13 GMT https://community.usa.canon.com/t5/Office-Printers/unable-to-scan-by-MF-utility/m-p/253358#M7718 Danny 2018-08-24T12:30:13Z