topic MF635cx can not scan from printer to computer in Office Printers

MF635cx can not scan from printer to computer

aschmid — Tue, 21 Aug 2018 20:27:54 GMT

I have a canon i-sensys MF635cx connected via USB. Printing and scanning with "MF Scan Utility" works.

Scanning from the printer to the computer does not work. On the PC a window opens with in the header "select the program to launch for this action" and empty content. Nothing to select.

On Devices & Printers, choosing the printers "Scan Properties" Events tab, the Actions - Start this Program shows "No applications are registered for this event".

What program/installation is needed, to get a registered application set/selectable ?

Re: MF635cx can not scan from printer to computer

SamanthaW — Tue, 21 Aug 2018 20:30:47 GMT

Hi Aschmid,

Welcome to The Canon Community, and thank you for your inquiry!

We appreciate your participation, however we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please CLICK HERE and select your country or region for your support needs.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Re: MF635cx can not scan from printer to computer

aschmid — Wed, 22 Aug 2018 06:45:45 GMT

Please rename your canoncommunity site to canonONLYFORUSAcommunity, than everything would be clear.