https://community.usa.canon.com/t5/Office-Printers/Scangear-works-over-RDP/m-p/251488#M7651 <P>Hi, Decha!<BR /><BR />So that the Community can help you better, we need to know exactly which Canon printer you're using. That, and any other details you'd like to give will help the Community better understand your issue!<BR /><BR />If this is a time-sensitive matter, search our knowledge base or contact our US-based technical support team at <A href="http://canon.us/SupportCF" target="_blank">http://canon.us/SupportCF</A><BR /><BR />Thanks and have a great day!</P> Fri, 03 Aug 2018 18:13:18 GMT Danny 2018-08-03T18:13:18Z https://community.usa.canon.com/t5/Office-Printers/Scangear-works-over-RDP/m-p/250920#M7634 <P>Greetings,</P><P>&nbsp;</P><P>Got an user who uses canon printer which is connected via network and uses to RDP to our machine.</P><P>Printing works just fine but scangear requires an IP address but on VM printer is connected as TS printer...</P><P>&nbsp;</P><P>So does scangear work overe RDP?</P><P>Couldn't find anyting about it on web.</P><P>&nbsp;</P><P>Regards,</P><P>&nbsp;</P><P>Decha</P> Mon, 30 Jul 2018 07:50:05 GMT https://community.usa.canon.com/t5/Office-Printers/Scangear-works-over-RDP/m-p/250920#M7634 Decha 2018-07-30T07:50:05Z https://community.usa.canon.com/t5/Office-Printers/Scangear-works-over-RDP/m-p/251488#M7651 <P>Hi, Decha!<BR /><BR />So that the Community can help you better, we need to know exactly which Canon printer you're using. That, and any other details you'd like to give will help the Community better understand your issue!<BR /><BR />If this is a time-sensitive matter, search our knowledge base or contact our US-based technical support team at <A href="http://canon.us/SupportCF" target="_blank">http://canon.us/SupportCF</A><BR /><BR />Thanks and have a great day!</P> Fri, 03 Aug 2018 18:13:18 GMT https://community.usa.canon.com/t5/Office-Printers/Scangear-works-over-RDP/m-p/251488#M7651 Danny 2018-08-03T18:13:18Z