https://community.usa.canon.com/t5/Office-Printers/My-old-MF8380-printer/m-p/83174#M762 <P>Hi, Marti!<BR /><BR />So that the Community can help you better, we will need to know the version of Windows or Mac in use.<BR /><BR />If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at <A href="http://bit.ly/EmailCanon" target="_blank">http://bit.ly/EmailCanon</A> or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).<BR /><BR />Thanks and have a great day!</P> Sun, 06 Apr 2014 21:06:55 GMT Jason 2014-04-06T21:06:55Z https://community.usa.canon.com/t5/Office-Printers/My-old-MF8380-printer/m-p/83164#M761 <P>I just replaced my router. I got the MF8380cdw&nbsp; connected to the wi-fi network.&nbsp; I can not print or scan. the computer and printer dot not see each other.</P> Sun, 06 Apr 2014 20:46:49 GMT https://community.usa.canon.com/t5/Office-Printers/My-old-MF8380-printer/m-p/83164#M761 Marti 2014-04-06T20:46:49Z https://community.usa.canon.com/t5/Office-Printers/My-old-MF8380-printer/m-p/83174#M762 <P>Hi, Marti!<BR /><BR />So that the Community can help you better, we will need to know the version of Windows or Mac in use.<BR /><BR />If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at <A href="http://bit.ly/EmailCanon" target="_blank">http://bit.ly/EmailCanon</A> or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).<BR /><BR />Thanks and have a great day!</P> Sun, 06 Apr 2014 21:06:55 GMT https://community.usa.canon.com/t5/Office-Printers/My-old-MF8380-printer/m-p/83174#M762 Jason 2014-04-06T21:06:55Z