MF5950 after removing paper jam new print is distorted

johnnylic — Tue, 05 Jun 2018 19:18:36 GMT

My mf5950 had a paper jam at the output area so I try to gently pull the paper out, but as I was pulling I heard paper ripping so I opened up the back cover and tried to remove the jam from there. I was able to pull out the jam but it took a piece of the paper with it and when I look into the opening from the back, I can see a piece of paper stuck on the roller that's on top of the red roller. Tried to get that piece of paper out with a paperclip but it seems like that piece of paper is stuck on the roller. I can still print but it leaves a blank streak on the right side (pictured). Please advise possible solution. Thanks in advance!!

Re: MF5950 after removing paper jam new print is distorted

James_C — Wed, 06 Jun 2018 08:08:59 GMT

Hi johnnylic

Click HERE for instructions to remove jams from your unit.

If you continue to have difficulties, please contact our support group using the following link:

http://Canon.us/ContactLI

topic MF5950 after removing paper jam new print is distorted in Office Printers

MF5950 after removing paper jam new print is distorted

Re: MF5950 after removing paper jam new print is distorted