Scan to email quit working on MF8580CDW

bwbwbw — Sun, 15 Apr 2018 20:34:14 GMT

(With apologies to the many other similar threads... I've read them all, and still having trouble)

I've put together a ton of screenshots that show the errors, my settings, and what I've already tried, take a look.

Have a MF8580CDW, connected to wifi.

Trying to use scan-to-email, with a GMail account.

But it gives error #752 every time.

Background: It was working great for a long time, and the error began recently when someone pulled out the power cord, and the printer lost all its settings. Now I can't get it to work again.

Troubleshoting done so far:

Yes, the printer is connected to internet.

Yes, I'm pretty sure I have typed in the server name and username correctly.

Yes, the gmail account has "allow less secure apps" turned on.

Yes, I have changed the SMTP port number. Tried 25, 465, and 587. All give same error - Error #752.

Please take a look at screenshots of everything: screenshots.

Can anyone suggest additional troubleshooting? Thanks.

Re: Scan to email quit working on MF8580CDW

gb171 — Thu, 23 Jan 2020 01:27:57 GMT

Me Too.

Set up via 587 TLS, tested, worked fine.

A few days later, it quit working with no configuration change.

This is a imageClass D1620, however.

topic Scan to email quit working on MF8580CDW in Office Printers

Scan to email quit working on MF8580CDW

Re: Scan to email quit working on MF8580CDW