https://community.usa.canon.com/t5/Office-Printers/Scanner-doesnt-work-from-computer/m-p/237220#M7051 <P>Hello</P><P>&nbsp;</P><P>Anyone has a solution. My scanner MB5000 series does not scan from the computer&nbsp; it says not connected. But i can scan from the scanner and will send the image to the computer.&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Thu, 01 Mar 2018 20:00:30 GMT AnitaNZ 2018-03-01T20:00:30Z https://community.usa.canon.com/t5/Office-Printers/Scanner-doesnt-work-from-computer/m-p/237220#M7051 <P>Hello</P><P>&nbsp;</P><P>Anyone has a solution. My scanner MB5000 series does not scan from the computer&nbsp; it says not connected. But i can scan from the scanner and will send the image to the computer.&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Thu, 01 Mar 2018 20:00:30 GMT https://community.usa.canon.com/t5/Office-Printers/Scanner-doesnt-work-from-computer/m-p/237220#M7051 AnitaNZ 2018-03-01T20:00:30Z https://community.usa.canon.com/t5/Office-Printers/Scanner-doesnt-work-from-computer/m-p/244530#M7448 <P>Hi AnitaNZ,</P><P>&nbsp;</P><P>In order to better assist you, allow me to ask a couple questions:</P><UL><LI>Do you get any support code or error message when scanning from the computer?</LI><LI>Are you scanning from the document feeder or the platen glass?</LI><LI>Which version of Windows or Macintosh are you using?</LI></UL><P>I look forward to your reply.</P> Fri, 25 May 2018 19:49:39 GMT https://community.usa.canon.com/t5/Office-Printers/Scanner-doesnt-work-from-computer/m-p/244530#M7448 BillS 2018-05-25T19:49:39Z