https://community.usa.canon.com/t5/Office-Printers/Ipf800s-ink-won-t-recognize/m-p/230790#M6853 I recently got an ipf8000s for free. I also have an 8400 which I tried putting those inks into the 8000 to test it out. It will not recognize the inks at all once installed and won’t let me navigate any kind of menu even when I start it in service mode. Is there a way to do a hard reboot on these machines or wipe the hdd clean and install as if it’s a new printer? Any tips would be appreciated Sat, 20 Jan 2018 20:23:41 GMT Kpriest92 2018-01-20T20:23:41Z https://community.usa.canon.com/t5/Office-Printers/Ipf800s-ink-won-t-recognize/m-p/230790#M6853 I recently got an ipf8000s for free. I also have an 8400 which I tried putting those inks into the 8000 to test it out. It will not recognize the inks at all once installed and won’t let me navigate any kind of menu even when I start it in service mode. Is there a way to do a hard reboot on these machines or wipe the hdd clean and install as if it’s a new printer? Any tips would be appreciated Sat, 20 Jan 2018 20:23:41 GMT https://community.usa.canon.com/t5/Office-Printers/Ipf800s-ink-won-t-recognize/m-p/230790#M6853 Kpriest92 2018-01-20T20:23:41Z https://community.usa.canon.com/t5/Office-Printers/Ipf800s-ink-won-t-recognize/m-p/242402#M7307 <P>Hello.</P><P>&nbsp;</P><P>Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.<BR /><BR /></P><P>This didn't answer your question or issue? Find more help at <A href="http://Canon.us/ContactCF/" target="_blank">Contact Us</A>.</P> Thu, 03 May 2018 15:36:48 GMT https://community.usa.canon.com/t5/Office-Printers/Ipf800s-ink-won-t-recognize/m-p/242402#M7307 Michael 2018-05-03T15:36:48Z