topic Re: Installing new driver on the server causes old printers to stop functioning on client computers in Office Printers https://community.usa.canon.com/t5/Office-Printers/Installing-new-driver-on-the-server-causes-old-printers-to-stop/m-p/71617#M680 <P>Problem solved, I'll post it here by request.</P> Thu, 27 Feb 2014 21:34:08 GMT douterlw 2014-02-27T21:34:08Z Installing new driver on the server causes old printers to stop functioning on client computers https://community.usa.canon.com/t5/Office-Printers/Installing-new-driver-on-the-server-causes-old-printers-to-stop/m-p/60539#M574 <P>Very often (or always) installing a new driver (other version than previous devices) <SPAN>on the Print Server,&nbsp;</SPAN>causes the previous devices from stop functioning on client computers. These previous drivers need to be reinstalled.</P><P>Two examples: - A customer has some LBP6650 devices and/or some iR ADVANCE C5035, using PCL 5 v20.40 driver.</P><P>He buys a LBP6860 and/or a IR ADVANCE C5255. These devices are not supported by v20.40</P><P>I install v21.05 for these devices, this causes that the drivers for the older devices need to be reinstalled on the client computers. Even after upgrading on the server the older devices to v21.05, drivers need to be reinstalled on client computers.</P><P>- I install (trying to avoid the previous problem) a new device using Canon Generic PCL v2.0 driver. Again the same problem.&nbsp;</P><P>Is there a way to avoid this problem? Do I need to instruct the customer's IT department about some policy settings to avoid this? Which policy settings?</P> Fri, 10 Jan 2014 15:24:27 GMT https://community.usa.canon.com/t5/Office-Printers/Installing-new-driver-on-the-server-causes-old-printers-to-stop/m-p/60539#M574 douterlw 2014-01-10T15:24:27Z Re: Installing new driver on the server causes old printers to stop functioning on client computers https://community.usa.canon.com/t5/Office-Printers/Installing-new-driver-on-the-server-causes-old-printers-to-stop/m-p/71617#M680 <P>Problem solved, I'll post it here by request.</P> Thu, 27 Feb 2014 21:34:08 GMT https://community.usa.canon.com/t5/Office-Printers/Installing-new-driver-on-the-server-causes-old-printers-to-stop/m-p/71617#M680 douterlw 2014-02-27T21:34:08Z Re: Installing new driver on the server causes old printers to stop functioning on client computers https://community.usa.canon.com/t5/Office-Printers/Installing-new-driver-on-the-server-causes-old-printers-to-stop/m-p/128107#M1375 <P>Please post</P> Sat, 13 Dec 2014 16:53:28 GMT https://community.usa.canon.com/t5/Office-Printers/Installing-new-driver-on-the-server-causes-old-printers-to-stop/m-p/128107#M1375 jwhitten 2014-12-13T16:53:28Z