Canon MF628 won't copy

trinahammond — Sun, 07 Jan 2018 00:57:18 GMT

Help! it stopped copying-- just sits and spins, light flashes-- nothing!!

I tried installing the new driver on my mac-- now what?

Re: Canon MF628 won't copy

James_C — Thu, 03 May 2018 08:26:37 GMT

There is a recommended patch to install if you are having copying issues. Let's perform the following steps to download and install the patch:

1. Visit Canon's website at: http://usa.canon.com/support

2. Type MF628Cw in the "Enter a Model Name" box and click search.

3. On the Support page for your unit, click the 'Drivers& Downloads' link in the middle of the page.

4. Select "Operating System"

5. Under the Firmware Tab click on the file named "[Windows] MF624Cw/ MF628Cw Firmware Update Tool (V03.01)". After reading the details and disclaimer, click 'I Agree to terms. Download and save the file to your computer. Once the download is complete, double-click the file from its download location to begin the installation.

6. Attempt a copy at this point.

If you continue to have difficulties, please contact our support group using the following link:

http://Canon.us/ContactLI

topic Canon MF628 won't copy in Office Printers

Canon MF628 won't copy

Re: Canon MF628 won't copy