https://community.usa.canon.com/t5/Office-Printers/Ir3035-Smb-Windows-10/m-p/226716#M6726 <P>Hi, a customer called me this week telling me that its scan function is no longer on his Ir3035.</P><P>He was configured to scan on a local folder (smb).</P><P>After taking a look, I noticed the 1709 version of Windows 10 was installed and it stopped working.</P><P>&nbsp;</P><P>After searching, it seems that the new windows 10 version is disabling the smb1.</P><P>&nbsp;</P><P>Any idea to get it working ?</P><P>The ir3035 certainly wont use smb3.</P><P>&nbsp;</P><P>Thank you.</P> Fri, 08 Dec 2017 15:34:32 GMT bobbob 2017-12-08T15:34:32Z https://community.usa.canon.com/t5/Office-Printers/Ir3035-Smb-Windows-10/m-p/226716#M6726 <P>Hi, a customer called me this week telling me that its scan function is no longer on his Ir3035.</P><P>He was configured to scan on a local folder (smb).</P><P>After taking a look, I noticed the 1709 version of Windows 10 was installed and it stopped working.</P><P>&nbsp;</P><P>After searching, it seems that the new windows 10 version is disabling the smb1.</P><P>&nbsp;</P><P>Any idea to get it working ?</P><P>The ir3035 certainly wont use smb3.</P><P>&nbsp;</P><P>Thank you.</P> Fri, 08 Dec 2017 15:34:32 GMT https://community.usa.canon.com/t5/Office-Printers/Ir3035-Smb-Windows-10/m-p/226716#M6726 bobbob 2017-12-08T15:34:32Z https://community.usa.canon.com/t5/Office-Printers/Ir3035-Smb-Windows-10/m-p/226719#M6727 <P>Hello Bobbob!<BR /><BR />Welcome to the Canon Forums and thanks for posting!<BR /><BR />Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you! If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers who are in your area!</P> Fri, 08 Dec 2017 15:51:45 GMT https://community.usa.canon.com/t5/Office-Printers/Ir3035-Smb-Windows-10/m-p/226719#M6727 Jenine 2017-12-08T15:51:45Z