topic printer canon 735cx: error sending email after scan in Office Printers

printer canon 735cx: error sending email after scan

mfran2002 — Wed, 08 Nov 2017 16:46:59 GMT

hi all,
I have a canon mf735cx, i have to send a scan via email.

I configured smtp server, sending mailbox and its pwd, screenshots attached.

if I scan and then choose recipient email, I get error #753.

it is related to settigs tcp/ip, but the printer is online and everybody print from lan...

the only thing, I have not found a way to set SSL, and having gmail as starting email maybe it is needed...

someone can help?

Re: printer canon 735cx: error sending email after scan

Stephen — Wed, 08 Nov 2017 16:23:52 GMT

Hello!

Welcome to The Canon Community, and thank you for your inquiry!

We appreciate your participation, however we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please CLICK HERE and select your country or region for your support needs.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Re: printer canon 735cx: error sending email after scan

mfran2002 — Wed, 08 Nov 2017 16:50:38 GMT

ah, ok

thought it was a forum...

just seen your suggestions for supporting but they are not for free...

is there any other free-forum or "worldwide" one?

Re: printer canon 735cx: error sending email after scan

KDef — Wed, 08 Nov 2017 18:53:12 GMT

You're correct, gmail servers do require SSL. This should be configurable right below where you specified the smtp server username and password in your printer settings.