https://community.usa.canon.com/t5/Office-Printers/Maxify-2320/m-p/222676#M6556 <P>Hi Countryreader,</P><P>&nbsp;</P><P>Reinstalling the drivers often resolves this issue.</P><P>&nbsp;</P><OL><LI><P><FONT face="arial,helvetica,sans-serif" size="1"><FONT>Click <A href="https://www.usa.canon.com/internet/portal/us/home/support/details/printers/small-office-home-office-printers/mb2320/maxify-mb2320#drivers_downloads_tab" target="_self">HERE</A>.</FONT></FONT></P></LI><LI><P><FONT face="arial,helvetica,sans-serif" size="1"><FONT>Scroll down to "Optional Drivers." </FONT></FONT></P></LI><LI><P><FONT face="arial,helvetica,sans-serif" size="1"><FONT>Click “Select” next to "MB2300 series MP Drivers." </FONT></FONT></P></LI><LI><P><FONT face="arial,helvetica,sans-serif" size="1"><FONT>Press "Download." </FONT></FONT></P></LI><LI><P><FONT face="arial,helvetica,sans-serif" size="1"><FONT>Open and run the file. </FONT></FONT></P></LI><LI><P><FONT face="arial,helvetica,sans-serif" size="1"><FONT>Follow the onscreen instructions to complete the installation.</FONT></FONT></P></LI></OL><P>This didn't answer your question or issue? Please call or email us at one of the methods on the <A href="http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer" target="_blank">Contact Us</A> page for further assistance.</P><P>&nbsp;</P><P>Did this answer your question? Please click the <STRONG>Accept as Solution</STRONG> button so that others may find the answer as well.</P> Tue, 24 Oct 2017 22:20:04 GMT BillS 2017-10-24T22:20:04Z https://community.usa.canon.com/t5/Office-Printers/Maxify-2320/m-p/212891#M6116 <P>I am no longer able to scan a document to the computer using the control panel of the printer. &nbsp;I can scan using the IJ Printer Utility though. &nbsp;Does anybody have an idea what might be the problem?&nbsp;</P> Sun, 02 Jul 2017 02:41:31 GMT https://community.usa.canon.com/t5/Office-Printers/Maxify-2320/m-p/212891#M6116 Countryreader 2017-07-02T02:41:31Z https://community.usa.canon.com/t5/Office-Printers/Maxify-2320/m-p/222676#M6556 <P>Hi Countryreader,</P><P>&nbsp;</P><P>Reinstalling the drivers often resolves this issue.</P><P>&nbsp;</P><OL><LI><P><FONT face="arial,helvetica,sans-serif" size="1"><FONT>Click <A href="https://www.usa.canon.com/internet/portal/us/home/support/details/printers/small-office-home-office-printers/mb2320/maxify-mb2320#drivers_downloads_tab" target="_self">HERE</A>.</FONT></FONT></P></LI><LI><P><FONT face="arial,helvetica,sans-serif" size="1"><FONT>Scroll down to "Optional Drivers." </FONT></FONT></P></LI><LI><P><FONT face="arial,helvetica,sans-serif" size="1"><FONT>Click “Select” next to "MB2300 series MP Drivers." </FONT></FONT></P></LI><LI><P><FONT face="arial,helvetica,sans-serif" size="1"><FONT>Press "Download." </FONT></FONT></P></LI><LI><P><FONT face="arial,helvetica,sans-serif" size="1"><FONT>Open and run the file. </FONT></FONT></P></LI><LI><P><FONT face="arial,helvetica,sans-serif" size="1"><FONT>Follow the onscreen instructions to complete the installation.</FONT></FONT></P></LI></OL><P>This didn't answer your question or issue? Please call or email us at one of the methods on the <A href="http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer" target="_blank">Contact Us</A> page for further assistance.</P><P>&nbsp;</P><P>Did this answer your question? Please click the <STRONG>Accept as Solution</STRONG> button so that others may find the answer as well.</P> Tue, 24 Oct 2017 22:20:04 GMT https://community.usa.canon.com/t5/Office-Printers/Maxify-2320/m-p/222676#M6556 BillS 2017-10-24T22:20:04Z