topic Need Support in Office Printers

Need Support

asadikram02 — Fri, 13 Oct 2017 13:36:43 GMT

Dear Support,

i configure my email address on Canon IR Advance 3525i for scan to email through administrator account, it only works when an account is login on the machine.i want to use it without any uesr authentication to machine( sign in to machine) because when the machine switch to sleep mode it automatically logged out the user and we need to sign in again and again to utilize the scan to email function.

Please help.

Regards

Re: Need Support

Tiffany — Fri, 13 Oct 2017 13:49:21 GMT

Hi Asadikram02,

Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!