topic Re: Canon IR1133 - waiting to print message in Office Printers

Canon IR1133 - waiting to print message

lidwa — Sun, 24 Sep 2017 14:21:45 GMT

Hello

I have an issue with our IR1133 printer that happened after replacement of catridge. The problem is in the fact that the printer does not print any job and show the message waiting to print. When I go to see the print job on the printer I find all of them with same status. If I try to cancel one of them, the printer shows canceling but does not finish and freeze on that.

The copy function do work so I thaught that it was not an issue with the cartridge.

Please help to figure out where is the problem and how can I solve it.

Thanks

Re: Canon IR1133 - waiting to print message

Tiffany — Sun, 24 Sep 2017 14:33:05 GMT

Hi lidwa,

Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!

Re: Canon IR1133 - waiting to print message

lidwa — Sun, 24 Sep 2017 14:45:20 GMT

thank you for the quick reply. Have a nice day