topic Re: I need help setting up my printer lost the disc in Office Printers

I need help setting up my printer lost the disc

Kdk — Sat, 02 Sep 2017 14:53:46 GMT

I need help setting up my printer lost tge disc that came with it to set up to my laptop

Re: I need help setting up my printer lost the disc

Danny — Sat, 02 Sep 2017 14:54:57 GMT

Hi, Kdk!

So that the Community can help you better, we need to know exactly which Canon printer model you're using and the operating system is running on your computer (i.e. Windows or Mac OS, and which version thereof). The printer's model number should be plainly visible on the top or the front of the unit. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, search our knowledge base or contact our US-based technical support team at http://canon.us/SupportCF

Thanks and have a great day!

Re: I need help setting up my printer lost the disc

Kdk — Sat, 02 Sep 2017 15:35:46 GMT

No adsm#####

[numerical portion deleted to protect privacy]

Re: I need help setting up my printer lost the disc

Kdk — Sat, 02 Sep 2017 15:35:22 GMT

Sorry its adsm#####

[numerical portion deleted to protect privacy]

Re: I need help setting up my printer lost the disc

Danny — Sat, 02 Sep 2017 15:34:47 GMT

Do you have access to the printer? We have all of the drivers and apps available as free downloads on our web site and they're listed by the printer's model number.

Again, the model name should be plainly visible on the top or the front of the unit and it generally consists of up to 3 letters, such as G, D, MB, MF, MX, MG, TS, iP, iX, or LBP followed by 3 or 4 numbers. It's much easier to locate than the serial number and it's how we list all of our products on our web site. Enter that model number HERE and you should find what you need.

We hope this helps!

Re: I need help setting up my printer lost the disc

Kdk — Mon, 04 Sep 2017 15:19:34 GMT

It's mb2320

Re: I need help setting up my printer lost the disc

Kdk — Mon, 04 Sep 2017 18:03:59 GMT

Ok I got it connected now and printing wireless now I can't get the printer to find the pc to print to when I click find devices it only pulls up USB so how do I scan to my pc

Re: I need help setting up my printer lost the disc

Kdk — Mon, 04 Sep 2017 18:04:31 GMT

And it's a mb2320

Re: I need help setting up my printer lost the disc

Michael — Mon, 04 Sep 2017 22:12:03 GMT

Hello.

Try downloading the latest drivers from our website. Visit the following link to access the downloads:

MAXIFY MB2320 Downloads

If you need additional assistance with the installation, find more help at Contact Us.