topic Re: My Canon Lasers imageCLASS LBP151dw Wireless Monochrome Printer does not print anymore in Office Printers

My Canon Lasers imageCLASS LBP151dw Wireless Monochrome Printer does not print anymore

mobile1 — Sat, 22 Jul 2017 19:41:57 GMT

My Canon Lasers imageCLASS LBP151dw Wireless Monochrome Printer does not print anymore.

It used to work fine.

How can I fix this?

Re: My Canon Lasers imageCLASS LBP151dw Wireless Monochrome Printer does not print anymore

Jason — Sat, 22 Jul 2017 19:55:28 GMT

Hi, mobile1!

To have a better understanding of your issue, please let everyone know the version of Windows or Mac in use. Also, what exactly is going on? Are you running into any error messages?

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help via Email at http://Canon.us/SupportCF

Thanks!

Re: My Canon Lasers imageCLASS LBP151dw Wireless Monochrome Printer does not print anymore

mobile1 — Sat, 22 Jul 2017 20:40:51 GMT

I am running Windows 10 (64-bit).

Re: My Canon Lasers imageCLASS LBP151dw Wireless Monochrome Printer does not print anymore

mobile1 — Sat, 22 Jul 2017 20:41:37 GMT

No error messages.

Re: My Canon Lasers imageCLASS LBP151dw Wireless Monochrome Printer does not print anymore

Sonya1 — Sat, 22 Jul 2017 21:16:08 GMT

Hello mobile1,

I understand you are no longer able to print with your imageCLASS LBP151dw from your Windows 10 computer. How are you connecting your printer to your computer, with a USB cable or via your network?

If you need immediate assistance and you're in the USA, please click http://Canon.us/ContactCF for our US-based support. If you're outside of the US, please click http://Canon.us/4xf7 for support options.

Re: My Canon Lasers imageCLASS LBP151dw Wireless Monochrome Printer does not print anymore

mobile1 — Sat, 22 Jul 2017 21:40:11 GMT

It is connected wirelessly.

Re: My Canon Lasers imageCLASS LBP151dw Wireless Monochrome Printer does not print anymore

James_C — Tue, 08 Aug 2017 16:45:24 GMT

Hi mobile1,

If you were able to print before lets power cycle the router to see if this helps. "Unplug the power cord to your router and wait a few minutes and plug it back in". Are you able to print at this point?

If you continue to have difficulties, please contact our support group using the following link:

http://Canon.us/ContactLI