topic Re: MB5440 Can't add a destination folder to the Printer from Windows10 x64 in Office Printers

MB5440 Can't add a destination folder to the Printer from Windows10 x64

GreigW — Wed, 03 May 2017 18:18:07 GMT

Can anyone help with this issue?

I can locate the printer on the network and 'read' the saved destination folders already registered in the printer. When I try to add a 2nd folder from Windows 10 I get a message saying: 'Printer is not responding...'. (the first folder was added using windows 7 - no problems)

Have turned off firewall and checked that I can ping the printer and connect to its web interface using its ip address - all good. What am I missing? Please someone!

Re: MB5440 Can't add a destination folder to the Printer from Windows10 x64

chris-canon — Fri, 04 Aug 2017 16:49:07 GMT

Hey Canon,

any suggestions for resolving this?

Re: MB5440 Can't add a destination folder to the Printer from Windows10 x64

John_B — Fri, 04 Aug 2017 16:54:58 GMT

Welcome to The Canon Forums, and thank you for your inquiry!

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