topic Re: "Connect to Computer" Canon MF230 ImageClass in Office Printers

"Connect to Computer" Canon MF230 ImageClass

Xerendipity — Thu, 27 Jul 2017 02:10:49 GMT

Hi all!

I can't get my printer to print even though I see two printers and it was printing fine a few days ago. I am printing w(or was) wirelessly and I hard-reset my router so I am thinking my static ip changed. I don't know. ll I know is that I NEED to print and I can't and it is getting to the point where it is frustrating. I meant to phone Canon all day but was so busy with other things by the time I remembered it was 8:30 my time and of course, they're closed.

Does anyone know what to do? I've gone to menu and hit Wireless but it really doesn't ask me anything or go through a reconnection process. The print jobs are stuck in queue and of course, no question of scanning.

Any help is appreciated.

Re: "Connect to Computer" Canon MF230 ImageClass

Crista — Thu, 27 Jul 2017 02:21:53 GMT

Hi Xerendipity!

Thanks for posting in the Canon Forums!

The Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback.

If are you in the United States and this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team. If you are in a time crunch, there is an option to email our technical support team. Emails have an 8 hour turnaround time.

If you live outside the United States, please click here and select your country or region for your support needs.

Re: "Connect to Computer" Canon MF230 ImageClass

Xerendipity — Thu, 27 Jul 2017 02:27:34 GMT

Thanks anyway. We're boxing and taking it back before the date-of-no-return hits us. :). Can you guys delete my account please? If not, when we're back, I'll figure out how. Thanks again for the kind reply, but I need something that I can rely on, or at least that we (who are not really dumb people) can easily put our hands and heads to and get going.