topic Re: MF4890dw keys not responding in Office Printers https://community.usa.canon.com/t5/Office-Printers/MF4890dw-keys-not-responding/m-p/213809#M6169 <P>Hi <A href="http://community.usa.canon.com/t5/user/viewprofilepage/user-id/94874" target="_self"><SPAN>leandro,</SPAN></A></P><P>&nbsp;</P><P>The unit may just need to be reset in order to resolve this issue.&nbsp; Please unplug the power to the unit for a few minutes then plug it back in and power back on the machine.&nbsp; Additionally, try plugging the unit directly into the wall outlet as opposed to a surge protector or power strip.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</P><P>&nbsp;</P><P>If you continue to have difficulties, please contact our support group using the following link:<BR /><BR /><A href="http://Canon.us/ContactLI&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;" target="_blank">http://Canon.us/ContactLI&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</A></P> Wed, 12 Jul 2017 08:46:07 GMT James_C 2017-07-12T08:46:07Z MF4890dw keys not responding https://community.usa.canon.com/t5/Office-Printers/MF4890dw-keys-not-responding/m-p/213724#M6168 <P>the LCD&nbsp;screen is on and shows as it normally&nbsp;would,BUT all the keys are unresponsive.</P> Tue, 11 Jul 2017 17:53:24 GMT https://community.usa.canon.com/t5/Office-Printers/MF4890dw-keys-not-responding/m-p/213724#M6168 leandro 2017-07-11T17:53:24Z Re: MF4890dw keys not responding https://community.usa.canon.com/t5/Office-Printers/MF4890dw-keys-not-responding/m-p/213809#M6169 <P>Hi <A href="http://community.usa.canon.com/t5/user/viewprofilepage/user-id/94874" target="_self"><SPAN>leandro,</SPAN></A></P><P>&nbsp;</P><P>The unit may just need to be reset in order to resolve this issue.&nbsp; Please unplug the power to the unit for a few minutes then plug it back in and power back on the machine.&nbsp; Additionally, try plugging the unit directly into the wall outlet as opposed to a surge protector or power strip.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</P><P>&nbsp;</P><P>If you continue to have difficulties, please contact our support group using the following link:<BR /><BR /><A href="http://Canon.us/ContactLI&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;" target="_blank">http://Canon.us/ContactLI&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</A></P> Wed, 12 Jul 2017 08:46:07 GMT https://community.usa.canon.com/t5/Office-Printers/MF4890dw-keys-not-responding/m-p/213809#M6169 James_C 2017-07-12T08:46:07Z