SMBI 1 fix

kristine — Thu, 25 May 2017 08:45:25 GMT

Hi,

We have identified an issue where your scanner model Canon iR C2380 93.02 is set to scan to file using smb1. Can you tell us how to get it to use smb2 or smb3 instead? as we want to stop our customers using smb1 due to the security risks

Please let us know how to change this or where we can find a manual explaining the process

Thanks

Kristine

Re: SMBI 1 fix

Stephen — Thu, 25 May 2017 13:13:54 GMT

Hello Kristine,

Thank you for reaching out to Canon USA!

While our Forum Community members are welcome to chime in, Canon USA does not provide direct support for imageRUNNER series products, but your dealer will be able to help you!

If you're in the USA and don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers who are in your area!

If you're outside of the USA, please click HERE and select your country or region and you'll find contact options from there.

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SMBI 1 fix

Re: SMBI 1 fix