topic Re: ImageRunner C1335IF USB memory restriction in Office Printers

ImageRunner C1335IF USB memory restriction

Colura — Wed, 10 May 2017 15:02:23 GMT

Have just taken delivery of an ImageRunner C1335IF and want to scan to USB thumb drive. However on selecting Scan then USB Memory I get a message saying :" The USB memory is restricted" There is no further prompt and I can find no help to change the setting.

Re: ImageRunner C1335IF USB memory restriction

Crista — Wed, 10 May 2017 15:38:46 GMT

Hi Colura!

Thanks for posting in the Canon Forums!

Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you! If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers who are in your area.

We hope this helps!

Re: ImageRunner C1335IF USB memory restriction

Colura — Wed, 10 May 2017 15:59:30 GMT

Many thanks for your prompt and helpful reply