topic Re: MF8280CW WIRELESSLY PRINTING BUT NOT SCANNING in Office Printers

MF8280CW WIRELESSLY PRINTING BUT NOT SCANNING

titaniuminc — Fri, 19 Jun 2015 13:23:23 GMT

Hello ! I have a Canon MF8280Cw connected wirelessly through wifi to all my computers (all mac os). I used to be able to scan wirelessly with no flaws but for some reason now i am not. Mac shows Error code: 2100010

Re: MF8280CW WIRELESSLY PRINTING BUT NOT SCANNING

Patrice — Mon, 22 Jun 2015 10:15:37 GMT

Hi titaniuminc!

I will be glad to assist you.

It appears that the scanner may no longer be recognized in the network settings. Please follow the instructions below to verify the printer is listed in the network settings of the Canon MF Toolbox program:

1. Select [Applications] under [GO].

2. Select [Canon MF Utilities] > [MF Toolbox 4.9].

3. You may receive an error that the scanner is not connected. This is fine.

4. Click [MF Toolbox] next to the Apple icon in the left corner of the screen and select [Network Settings].

5. Select the [MF8200C Series], and then click on the [+] symbol and select [Add].

After performing the steps above, please perform a scan again.

I hope this information is helpful to you. Should the error persist, please call us at 1-800-OK-CANON (1-800-652-2666) for further assistance.

Re: MF8280CW WIRELESSLY PRINTING BUT NOT SCANNING

titaniuminc — Mon, 22 Jun 2015 12:54:13 GMT

This isnt working, keeps giving me the same error.

Re: MF8280CW WIRELESSLY PRINTING BUT NOT SCANNING

Patrice — Mon, 22 Jun 2015 19:33:30 GMT

Thank you for your reply.

Are you scanning using the [Remote Scanner] or [Computer] scan option?

I look forward to your reply. Should you need immediate assistance, please contact us at 1-800-OK-CANON (1-800-652-2666).

Re: MF8280CW WIRELESSLY PRINTING BUT NOT SCANNING

titaniuminc — Mon, 22 Jun 2015 20:11:40 GMT

Remote scanner i believe

Re: MF8280CW WIRELESSLY PRINTING BUT NOT SCANNING

BMWTwisty — Tue, 29 Sep 2015 20:41:51 GMT

Hi,

I am having the same problem with my MF8280cw printer using a MacBook Pro and OSX 10.10.5. I followed your posted instructions for adding the scanner with MF Toolbox- which worked only for adding the scanner. I am still able to print but not scan wirelessly.

This is the error message I get when using either the Canon software or Preview (Also, the printer does not appear in the "Import" menu of Adobe Photoshop CS5.):

Cannot scan because of the following:

- Scan type set on the scanner is incorrect
- Scanner is busy
- Error occurred in the scanner
- Scanner is in Sleep mode

Check the scanner status and try again.
Scanner driver will be terminated.

Error code: 2100010

On the printer, I still have a blinking red light on the LCD and an error message, "Cannot use Cloud printing. Check settings from Remote UI"

Thanks for any suggestions you can offer

Re: MF8280CW WIRELESSLY PRINTING BUT NOT SCANNING

billfinkri — Mon, 17 Apr 2017 23:29:07 GMT

Like many of you (us) I too spent a ton of time researching this particular situation, but... in Canon's defense this is actually a GOOD security practice. I will explain why following what I say is the "fix?" (not really a fix) work-around to make this happen. While AT the scanner, press the "SCAN" button. You _HAVE_ to be AT the scanner, select the scanner menu, and begin scanning "To Computer." (It's a setting where you wish to scan-to inside that 'scan menu.') Once you set it to "computer" and begin scanning, you'll see it (magically) appear in your scanner software of choice. I TOO recall I USED to be able to sit back (across the room for example) - go to printers, then select 'scan' and if I recall, it would just 'scan' and all would be fine. ...BUT, think about this: In a small office environment, if payroll (for example) were scanning employees checks (to copy them for what ever reason) this PREVENTs someone at/in a remote office from 'running the scanner on them while the checks are on the glass' by accident. Sorry, that's my quick reasoning and I hope I typed it well enough to easily understand/understand why. Help any?

Re: MF8280CW WIRELESSLY PRINTING BUT NOT SCANNING

BMWTwisty — Tue, 18 Apr 2017 13:44:03 GMT

Thanks for taking the time to respond to my question. In the interim since I originally posted I was able to solve the problem and, yes, it is as simple as you've written. Everything appears to be working correctly now.

Re: MF8280CW WIRELESSLY PRINTING BUT NOT SCANNING

mortosh — Mon, 24 Jul 2017 20:04:30 GMT

We have a Toshiba laptop that the printer will not recognize. Not listed in the available computers on the printer, uninstalled and reinstalled printer drivers and ToolBox. ToolBox won't open on computer for Scan to. any ideas? Is there a windows 10 setting I should check that may be blocking the printer from talkig to the computer?

Re: MF8280CW WIRELESSLY PRINTING BUT NOT SCANNING

rjacobs1974 — Sun, 06 May 2018 15:12:56 GMT

Followed inst. but still not able to scan.

Re: MF8280CW WIRELESSLY PRINTING BUT NOT SCANNING

tommy10s — Fri, 19 Apr 2019 16:46:00 GMT

I've also hit a dead end.

The only way I can get this to work is to unplug the unit and reboot it, and then it works the first time, and not again after. Did you ever figure out a solution?

Re: MF8280CW WIRELESSLY PRINTING BUT NOT SCANNING

kabir12345 — Mon, 12 Aug 2019 14:03:21 GMT

Hi BMWTwisty,

did you find a solution to this then?

Re: MF8280CW WIRELESSLY PRINTING BUT NOT SCANNING

kabir12345 — Mon, 12 Aug 2019 14:07:04 GMT

Hi,

Firstly, I am having the same problem with my MF8280cw printer using a MacBook Air and OSX 10.14.6. I followed your posted instructions for adding the scanner with MF Toolbox but the toolbox doesnt show any scanner. Even though my printer is added and active.

This is the error message I get when using either the Apple SCan
Feature(right next to the print option in system preferences)

Cannot scan because of the following:

- Scan type set on the scanner is incorrect
- Scanner is busy
- Error occurred in the scanner
- Scanner is in Sleep mode

Check the scanner status and try again.
Scanner driver will be terminated.

Error code: 2100010

On the printer, I still have a blinking red light on the LCD and an error message, "Cannot use Cloud printing. Check settings from Remote UI"

Please advise.

Re: MF8280CW WIRELESSLY PRINTING BUT NOT SCANNING

Patrice — Mon, 12 Aug 2019 17:41:28 GMT

Hi kabir12345.

It sounds like there may be something blocking the ports for Google Cloud Print and the scanning function. Do you have any type of antivirus or firewall software installed on your computer?

We look forward to your reply. If you need immediate assistance with this issue, please call us at 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. ET (excluding holidays).

Re: MF8280CW WIRELESSLY PRINTING BUT NOT SCANNING

GuruOfTheTeraBy — Mon, 16 Dec 2019 20:54:27 GMT

For HOME USERS and SMALL OFFICES:

FOR Apple Mac users, including macOS Catalina.

Go to the printer, select STATUS MONITOR > NETWORK INFORMATION > IPv4 to get the network address of the printer.

Open Canon MF Scan Utility then select NETWORK SCANNER SETTINGS to get the MAC ADDRESS of the printer.

Then HARD CODE the IP and MAC in your Router

This also works for the Color imageCLASS MF642Cdw

Re: MF8280CW WIRELESSLY PRINTING BUT NOT SCANNING

billfinkri — Mon, 16 Dec 2019 21:08:40 GMT

Thought I'd share this with you all, again, and hope it helps. (It's been years, but heed, these Canon's work very well (scanning/printing/etc..) With Apple's Mac. In all fairness, Apple has (still) needs to come a long way way with PnP with printers. I'm a professional geek-oid, and it's still not for the faint at heart. But...here goes again, and I hope my example was worded well enough. (We ALL have different environments, please keep that in mind, too.) Like many of you (us) I too spent a ton of time researching this particular situation, but... in Canon's defense this is actually a GOOD security practice. I will explain why following what I say is the "fix?" (not really a fix) work-around to make this happen. While AT the scanner, press the "SCAN" button. You _HAVE_ to be AT the scanner, select the scanner menu, and begin scanning "To Computer." (It's a setting where you wish to scan-to inside that 'scan menu.') Once you set it to "computer" and begin scanning, you'll see it (magically) appear in your scanner software of choice. (Of course, your Mac needs to be prepared for the remote scan - the Canon software will be waiting on your Mac you've already setup and told to wait for your scan, right?) I TOO recall I USED to be able to sit back (across the room for example) - go to printers, then select 'scan' and if I recall, it would just 'scan' and all would be fine. ...BUT, think about this: In a small office environment, if payroll (for example) were scanning employees checks (to copy them for what ever reason) this PREVENTs someone at/in a remote office (even inside your same bldg) from 'running the scanner capture on THEIR machine while the checks are on the glass' and by accident scans those checks AR/AP had on the scanning glass. Makes sense? Sorry, that's my quick reasoning and I hope I typed it well enough to easily understand/understand why. Help any?

Re: MF8280CW WIRELESSLY PRINTING BUT NOT SCANNING

alpaslandursun — Sun, 22 Dec 2019 00:49:01 GMT

Hi,

I am having the same problem with my MF8280cw printer using a MacBook 12 and OSX 10.15.2 Catalina I followed your posted instructions for adding the scanner with MF Toolbox- which worked only for adding the scanner. I am still able to print but not scan wirelessly.

Cannot scan because of the following:

- Scan type set on the scanner is incorrect
- Scanner is busy
- Error occurred in the scanner
- Scanner is in Sleep mode

Check the scanner status and try again.
Scanner driver will be terminated.

Error code: 2100010

Re: MF8280CW WIRELESSLY PRINTING BUT NOT SCANNING

alpaslandursun — Sun, 22 Dec 2019 00:50:30 GMT

Re: MF8280CW WIRELESSLY PRINTING BUT NOT SCANNING

alpaslandursun — Fri, 27 Dec 2019 19:49:34 GMT

Maybe you’re see admin ))