topic Re: Maxify MB2720 Not printing entire document in Office Printers

Maxify MB2720 Not printing entire document

Karry_Weaver — Mon, 17 Apr 2017 01:20:34 GMT

I have had this printer for about a month and until now it has worked perfectly. In the past I have printed both documents and photos without error.

This evening I am trying to print a three words on plain paper. I have tried using both Word 10 and Serif Page Plus and both programs have simular (but not the same) results.

I am trying to print:

Incoming

Animal

Forms

In Word 10 I get:

Inco

For

In Page Plus I only get:

For

The words appear in the right place on the paper in both programs. I have restarted...and even unplugged the printer, reset all the print layout settings, restarted my laptop. I don't know what else to do.

I have wasted so much ink, so much time and my patience is gone. I'm ready to throw this thing out the window! lol Any help would be appreciated.

Re: Maxify MB2720 Not printing entire document

Karry_Weaver — Mon, 17 Apr 2017 01:28:58 GMT

Just to see what would happen I printed another document from Excel that I have printed in the past and the entire full page form printed perfectly.

Re: Maxify MB2720 Not printing entire document

Karry_Weaver — Mon, 17 Apr 2017 01:34:59 GMT

Since the old form printed perfectly I decided to try to print from Excel.

It printed exactly as it did from Word 2010.

Inco

For

Re: Maxify MB2720 Not printing entire document

Patrick — Mon, 17 Apr 2017 10:30:18 GMT

Hi Karry_Weaver,

With your form open, please click on File and then Print Preview.

Does the Preview appear correctly?

Re: Maxify MB2720 Not printing entire document

Karry_Weaver — Mon, 17 Apr 2017 10:42:52 GMT

Yes. The preview is perfect in all three programme.

Re: Maxify MB2720 Not printing entire document

Patrick — Mon, 17 Apr 2017 16:40:21 GMT

Hi Karry_Weaver,

What version of Windows (or OS X) is installed on your computer?

Re: Maxify MB2720 Not printing entire document

Karry_Weaver — Mon, 17 Apr 2017 16:47:28 GMT

Windows 10

Re: Maxify MB2720 Not printing entire document

Michael — Mon, 17 Apr 2017 18:19:23 GMT

Hello.

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

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