Bluish puple streaks on right side of print outs

jasuser — Tue, 21 Mar 2017 13:07:46 GMT

Hello,

I have an MF8580Cdw and the last couple of weeks it has been printing a bluish/purple/pink streak on the right side of the paper. Do I need to change a drum or something or does it need to be serviced?

Thanks,
Cindy

Re: Bluish puple streaks on right side of print outs

James_C — Tue, 21 Mar 2017 16:27:53 GMT

Hi jasuser,

Let's try cleaning the fixing unit to resolve the issue. Click HERE for instructions to clean the fixing unit.

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topic Bluish puple streaks on right side of print outs in Office Printers

Bluish puple streaks on right side of print outs

Re: Bluish puple streaks on right side of print outs