https://community.usa.canon.com/t5/Office-Printers/MF227dw/m-p/200349#M5632 <P>Hi jennifer1!<BR /><BR />Thanks for reaching out to Canon USA, we're happy to help!<BR /><BR />If you haven't already, you'll want to install the included Canon software for your imageCLASS MF227dw <A href="https://www.usa.canon.com/internet/portal/us/home/support/details/printers/black-and-white-laser/mf227dw/imageclass-mf227dw#drivers_downloads_tab" target="_blank">HERE</A><BR /><BR />After you've done that, if you're still having issues, our free, US-based technical supoprt team will be happy to help you out by phone or email. Their contact information can be found here:&nbsp;<A href="http://canon.us/ContactCF" rel="nofollow" target="_blank"><SPAN>http://Canon.us/ContactCF</SPAN></A></P><P>&nbsp;</P><P>We hope this helps to point you in the right direction!</P> Fri, 10 Feb 2017 18:04:33 GMT Stephen 2017-02-10T18:04:33Z https://community.usa.canon.com/t5/Office-Printers/MF227dw/m-p/200335#M5631 <P>I have the printer set up but it won't send faxes and also when i try to scan images to my computer it will show on the desktop that its trying to scan but it doesnt show any option for a program to send the scanned image to.</P> Fri, 10 Feb 2017 16:23:37 GMT https://community.usa.canon.com/t5/Office-Printers/MF227dw/m-p/200335#M5631 jennifer1 2017-02-10T16:23:37Z https://community.usa.canon.com/t5/Office-Printers/MF227dw/m-p/200349#M5632 <P>Hi jennifer1!<BR /><BR />Thanks for reaching out to Canon USA, we're happy to help!<BR /><BR />If you haven't already, you'll want to install the included Canon software for your imageCLASS MF227dw <A href="https://www.usa.canon.com/internet/portal/us/home/support/details/printers/black-and-white-laser/mf227dw/imageclass-mf227dw#drivers_downloads_tab" target="_blank">HERE</A><BR /><BR />After you've done that, if you're still having issues, our free, US-based technical supoprt team will be happy to help you out by phone or email. Their contact information can be found here:&nbsp;<A href="http://canon.us/ContactCF" rel="nofollow" target="_blank"><SPAN>http://Canon.us/ContactCF</SPAN></A></P><P>&nbsp;</P><P>We hope this helps to point you in the right direction!</P> Fri, 10 Feb 2017 18:04:33 GMT https://community.usa.canon.com/t5/Office-Printers/MF227dw/m-p/200349#M5632 Stephen 2017-02-10T18:04:33Z