topic Re: Getting blurry copies from MF229dw. in Office Printers

Getting blurry copies from MF229dw.

CraneVen1 — Mon, 02 May 2016 15:50:12 GMT

I have only had this printer for 2 weeks. I am getting blurry copies when i copy from either the top or on the glass. I have checked the troubleshooting guide and there is nothing regarding this. What do I need to do?

Re: Getting blurry copies from MF229dw.

nmoniz50 — Wed, 15 Feb 2017 16:36:05 GMT

We've had this fax machine about one year and we don't us it often. However, it's important that it's in working order when we need it. It just started making blurry copies on the top or under the glass, and also the margins are off. Does anyone know how to fix this as I can't find any trouble shooter section in the manual.

Re: Getting blurry copies from MF229dw.

James_C — Fri, 03 Mar 2017 09:33:59 GMT

Hi CraneVen1,

Do you receive a blurry output when printing as well or only when making a copy directly from the unit?

You can select the optical image quality for the copy depending on the document type, such as text-only documents, documents with charts and graphs, or magazine photos. Click HERE for these steps.

If you continue to have difficulties, please contact our support group using the following link:

http://Canon.us/ContactLI

Re: Getting blurry copies from MF229dw.

Sonya1 — Fri, 03 Mar 2017 16:43:15 GMT

Hi nmoniz50,

If the post by James_C doesn't help, I suggest you contact us so we can troubleshoot your issue. Please contact our support group using the following link:

http://Canon.us/ContactLI