topic Re: MB5320 Scan Auto Rotate in Office Printers

MB5320 Scan Auto Rotate

jlknapp11 — Mon, 28 Nov 2016 00:44:01 GMT

How can I turn off the feature that auto rotates scans? It does it both through the auto feed and when I manually scan. The printer thinks my page is upside down and rotates it 180 degrees. This is very annoying.

Re: MB5320 Scan Auto Rotate

Patrice — Fri, 03 Feb 2017 00:22:19 GMT

Hi jlknapp.

I will be able to assist you.

You will need to access the Image Processing Settings in section (1) of the document settings of the Canon IJ Scan Utility:

Click the right-arrow, to the right of [Image Processing Settings], and then disable the [Detect the orientation of text document and rotate image] option.

If the issue persists, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be able to further assist you.

Re: MB5320 Scan Auto Rotate

jlknapp11 — Fri, 10 Feb 2017 18:43:51 GMT

Thank you!!!