MF 8580 I'm getting yellow streaks on the printed page

JMS911 — Wed, 25 Jan 2017 23:11:13 GMT

When printing i am getting yellow streaks on the page and ghosting red

Re: MF 8580 I'm getting yellow streaks on the printed page

Patrice — Wed, 01 Feb 2017 23:26:25 GMT

Hi JMS911.

I will be able to assist you.

It is recommended that you perform the fixing unit cleaning and transfer belt cleaning. To perform these cleanings, please follow the instructions below:

NOTE: The cleanings may need to be performed more than once.

Fixing Unit

1. Press [Menu].

2. Scroll to select <Adjustment/Maintenance>, and press [OK].

3. Select <Clean Fixing Unit>, and press [OK].

4. Press [OK].

Cleaning starts. When the <Finished.> message is displayed approximately 1 minute later, press [ ] to return to the main screen.

Transfer Belt

1. Press [Menu] .

2. Scroll to select <Adjustment/Maintenance>, and press [OK].

3. Select <Clean ITB>, and press [OK].

4. Press [OK].

Cleaning starts. When the <Finished.> message is displayed approximately 1 to 2 minutes later, press [ ] to return to the main screen.

If the image quality issue persists, please call us at 1-800-OK-CANON (1-800-652-2666) for further assistance.

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MF 8580 I'm getting yellow streaks on the printed page

Re: MF 8580 I'm getting yellow streaks on the printed page