https://community.usa.canon.com/t5/Office-Printers/My-Canon-Imageclass-MF-4890-dw-keeps-smudging-paper-even-after/m-p/194242#M5290 <P>My Canon Imageclass MF 4890 dw keeps smudging paper even after cleaning fixing unit. &nbsp;The smudges are every 2 inches. &nbsp;I cleaned the fixing unit twice and it doesn't help.</P> Fri, 09 Dec 2016 04:15:28 GMT JudyGreenfield 2016-12-09T04:15:28Z https://community.usa.canon.com/t5/Office-Printers/My-Canon-Imageclass-MF-4890-dw-keeps-smudging-paper-even-after/m-p/194242#M5290 <P>My Canon Imageclass MF 4890 dw keeps smudging paper even after cleaning fixing unit. &nbsp;The smudges are every 2 inches. &nbsp;I cleaned the fixing unit twice and it doesn't help.</P> Fri, 09 Dec 2016 04:15:28 GMT https://community.usa.canon.com/t5/Office-Printers/My-Canon-Imageclass-MF-4890-dw-keeps-smudging-paper-even-after/m-p/194242#M5290 JudyGreenfield 2016-12-09T04:15:28Z https://community.usa.canon.com/t5/Office-Printers/My-Canon-Imageclass-MF-4890-dw-keeps-smudging-paper-even-after/m-p/199810#M5568 <P>Hi JudyGreenfield.</P><P>&nbsp;</P><P>Since the issue persists after cleaning the fixing unit, we will have to recommend contacting us at 1-800-OK-CANON (1-800-652-2666) for further assistance. &nbsp;We understand that the forum may be your preferred method of communication; however, speaking with our telephone technical support group will be very beneficial in this case.</P> Sat, 04 Feb 2017 20:36:59 GMT https://community.usa.canon.com/t5/Office-Printers/My-Canon-Imageclass-MF-4890-dw-keeps-smudging-paper-even-after/m-p/199810#M5568 Patrice 2017-02-04T20:36:59Z