topic Re: Canon MX860 repeats B200 error code -- brought it back to store , they couldn't fix it. in Office Printers

Canon MX860 repeats B200 error code -- brought it back to store , they couldn't fix it.

csheehey — Sun, 11 Nov 2012 21:36:46 GMT

Canon MX860 has error code B200, have cleaned and removed printer head

code still blinks.

Re: Canon MX860 repeats B200 error code -- brought it back to store , they couldn't fix it.

Michael — Tue, 13 Nov 2012 15:30:11 GMT

Hello csheehey,

Please try the following to see if we can resolve your issue:

1. Open the cover of the printer.

2. Remove all ink tanks from the printer.

3. Lift up the gray locking lever on the side of the ink tank holder.

4. Gently remove the print head from the carriage unit.

5. Place the print head back in and lock the lever down.

6. Place all of the ink tanks back in the printer.

7. Close the cover and turn the printer off.

8. Unplug the power from the printer. Leave the power unplugged for about 5-10 minutes.

9. Plug the power back in and turn the printer on.

If the error persists, please contact a technical support representative at 1-800-652-2666 between the hours of 10 AM and 10 PM, EST, Monday - Friday for additional help with this error.

Re: Canon MX860 repeats B200 error code -- brought it back to store , they couldn't fix it.

MickeyJohnson — Sun, 10 Mar 2013 20:50:23 GMT

I have the same error. I removed my ink cartriges and ink tank holder. I then started to get a message that I had the wrong holder and it needed to be replaced. This is the very first problem with my printer and I have had it for years. I love this printer. Did and re-did the steps above with no resolution.

Please help....

Mickey

Re: Canon MX860 repeats B200 error code -- brought it back to store , they couldn't fix it.

jumma — Thu, 14 Mar 2013 18:27:20 GMT

I searched many websites for the solution. Just resetting the printer didn't work for me. I found some solutions here, you might like to try them one by one.

Canon Error B200.

Re: Canon MX860 repeats B200 error code -- brought it back to store , they couldn't fix it.

batteryheadbill — Tue, 29 Oct 2013 03:36:07 GMT

Ref my MX860. So... I did NOT wash head or anything. I opened cover, shoved print head manually to left all the way. Rapidly pushed "on" button a bunch of times until unit beeped back at me with funny sounds and went completely dead... Well, before throwing out the second story window, I then rapidly, pushed "on" 5 or 6 times and noticed the print head moved to the right. I shut the deck and waited... and waited... the 'infamous' Canon 'I'm gonna print, no wait, wait, really, I am, in a minute, wait, wait, listen to my sweet sounds, wait, I'm fixin' to, wait". And then it happened! Everything got real quiet and my LCD screen popped up, looking totally normal. So far, it prints, copies and will send a fax. Try it, sure won't hurt, and it seems to have fixed mine 🙂

Re: Canon MX860 repeats B200 error code -- brought it back to store , they couldn't fix it.

MickeyJohnson — Tue, 05 Nov 2013 12:24:15 GMT

Purchased a new tank holder on Ebay and it works like a champ......

Re: Canon MX860 repeats B200 error code -- brought it back to store , they couldn't fix it.

ia3d — Mon, 11 Nov 2013 16:05:35 GMT

By "tank holder" do you mean printhead?

Re: Canon MX860 repeats B200 error code -- brought it back to store , they couldn't fix it.

mastersaunders — Tue, 26 Nov 2013 17:47:25 GMT

@batteryheadbill: Thank you for this solution! It is the only thing that has worked. My MX860 has been in B200 error mode for almost a year now. I can't tell you how many times I've cleaned the print head, turned things on and off, tried all sorts of crazy key combinations, etc. I finally demoted the printer to a toy for my toddler. Saw your post, decided to try it, and voila, it works.

Re: Canon MX860 repeats B200 error code -- brought it back to store , they couldn't fix it.

michaelf11 — Thu, 12 Dec 2013 02:06:56 GMT

@batteryheadbill - thanks, your solution worked for me too. I had tried taking out and cleaning the print head; made no difference. After seeing your post, I simply pushed the inktank holder all the way to the left; it automatically returned to its normal position and after closing the top - no more B200!

Re: Canon MX860 repeats B200 error code -- brought it back to store , they couldn't fix it.

blujfan9293 — Wed, 18 Dec 2013 04:17:06 GMT

This worked for me. Thanks for sharing. Specifically, I had to push the ink holder all the way to the left, keep the lid open, unplug and replug. When I pushed to the left and closed the lid and unplugged, the error came back. I also had removed the print head to wipe off excess ink, but it did not resolve.

Re: Canon MX860 repeats B200 error code -- brought it back to store , they couldn't fix it.

irmaly — Thu, 09 Jan 2014 23:27:18 GMT

@batteryheadbill. THANK YOU SO MUCH. I had to actually repeat this a couple of times to make your solution work, but work it did. I registered with this site just to thank you.

Re: Canon MX860 repeats B200 error code -- brought it back to store , they couldn't fix it.

lad13 — Mon, 20 Jan 2014 22:28:34 GMT

TRY THIS FIRST -- I did an abbreviated version (ha) of batteryheadbill's post from 10-28-12013. I pushed "on" button rapidly three or four times and then made sure printer was off. Then opened the printer deck, slid print head all the way to the left. Closed print deck. Turned printer back on. Re-sent my last print job. Job was a little slow to print, but printer now works like normal!! Thanks for the simple idea.

Did NOT try any of Canon's suggested steps at top.

Re: Canon MX860 repeats B200 error code -- brought it back to store , they couldn't fix it.

annemccreadyhei — Thu, 30 Jan 2014 17:58:00 GMT

Batteryheadbill is my new hero. I tried the Canon suggestion first to no avail, and then saw Batteryheadbill's. It worked like a charm. Kudos to Canon for maintaining this website and to clever Canon product users for posting their suggestions.

Re: Canon MX860 repeats B200 error code -- brought it back to store , they couldn't fix it.

Windchyme — Thu, 20 Mar 2014 00:19:42 GMT

Gahhh, love this printer....have had it about a year and came up with the B200. Did some research and started poking around and cleaning things. Nothing worked. I had an old head that had the pigment black clogged that had been cleaned and was sitting in a drawer so I just popped it in to see what would happen. All returned to normal (well except the pigment black is still clogged- bleh). So it is safe to assume that in my case the printer head fried. So I go online and order a refurbished printer head.

At least the canons HAVE a replaceable printer head...that's a big deal to me to be able to just replace the darn thing by myself.

Still I had already planned to get another printer in a week or so...I planned on getting another one of these. I think I still should and will....for all I know that the initial problem isn't the printer head but something else frying the printer head for me.

Canon.....I love that the printer head is replaceable. I don't mind every blue moon replacing a printer head but the other parts of the printer need to be built to last for the kind of price being asked. It's hard on customers who learn to use a certian printer, love it to peices, to have to then go out in such a short time and have to buy something, and generally by that time models have changed and the new and improved is often new but not even close to improved...and we're stuck with it.

As much as I love this printer ...I love THIS printer and I don't really want your new model. If I have to continually fuss with it or if the printer itself turns out to be short lived....I will get another printer but it probably won't be a canon. There is great value to the replaceable printer head...but only with a printer that is otherwise basically built to last like a little workhorse in the first place. If the machine itself is going to fail after a year or two beyond the print head, it pretty much negates any benefit gained by being able to replace a printer head at home.

Canon...I'll skrimp and save to pay $200 on a printer....even $300 for a printer that is built to last years like a little workhorse with only ink and the occasional print head replacement. I'm not too interested in paying that for a year or two of service before I have to pay it all over again. I've always known Canon items to be of good, solid, quality...that is what the name Canon has always meant....but it seems maybe not anymore to read the comments on the internet. That's a bad road to go down. We'll see how this printer goes.

I need a good printer...I am homeschooling 2 children and am constantly needing to print out all kinds of things.

Re: Canon MX860 repeats B200 error code -- brought it back to store , they couldn't fix it.

rickajr — Mon, 12 May 2014 12:32:38 GMT

This is the craziest of all errors and I've been in the computer industry for more than 20 years. I tried the canon solution and the push to the left - neither worked. I found another online by Tom's Hardware.

Website: http://www.tomshardware.com/faq/id-1963504/workaround-b200-error-canon-printers.html

Here's the info:

This is truly unbelievable but it did work for me:

I have become fed up with the number of 'broken' Canon multifunction printers that I have come across that show the 'B200' error on the screen. I have communicated with Canon UK, Canon Europe and certain Canon engineers, all of whom can offer no credible reason for the error nor a definitive solution other than "...its possibly the power supply, buy a new one..." or "...its possibly the carriage, buy a new one..."

I have established a workaround that has put trouble free life back into many supposedly 'broken' printers.

1. Turn OFF Power
2. Open the print head bay (as though you were about to change inks)
3. Turn ON power
4. Wait for print carriage to start moving to the left and let it go past half way
5. Before print carriage reaches left hand side (but after going halfway across) shut the cover.
6. Leave the Printer turned on
7. Good to go.

(Very occasionally I have had to do this twice in a row to get past the error)

Re: Canon MX860 repeats B200 error code -- brought it back to store , they couldn't fix it.

annemccreadyhei — Mon, 12 May 2014 12:41:59 GMT

I tried the solution of moving the cartridge head and it worked temporarily but not as a long-term solution. I finally brought ours to a repair shop, a bizarre solution in this day and age of replacements being cheaper than repairs. Sure enough, we spent nearly as much on the repair as a new unit would have cost. The technican replaced the print head. The good news is that we can use the ink cartridges we'd already purchased.

Re: Canon MX860 repeats B200 error code -- brought it back to store , they couldn't fix it.

livinez319 — Fri, 16 May 2014 23:46:12 GMT

This solution fixed my B200 error as well on MX870...shoved print head manually to left all the way. Rapidly pushed "on" button. came back up to the normal ready screen. I didn't have to do the extra steps or wait as long as it appears you did...but Thanks!

Re: Canon MX860 repeats B200 error code -- brought it back to store , they couldn't fix it.

livinez319 — Fri, 16 May 2014 23:48:09 GMT

54 bucks for a new printhead and easy to install. Shame you spent new printer money for it.

Re: Canon MX860 repeats B200 error code -- brought it back to store , they couldn't fix it.

Windchyme — Sat, 17 May 2014 00:23:34 GMT

That is what worked for me too. Of course I had an old clogged printhead that I popped in and it fixed the problem so I KNEW all I needed was a new printhead that wasn't clogged. Might be worth the new printhead to try for some people. Just putting it in without the ink cartridges will tell you if that is the problem or not- if it doesn't come up normal complaining about no print cartridges then THAT is not it, so if the printhead isn't the issue you could always return it maybe?

Re: Canon MX860 repeats B200 error code -- brought it back to store , they couldn't fix it.

luvtech007 — Sun, 18 May 2014 01:08:00 GMT

Thanks so much! This totally worked for me!! I also was getting B200 error. Based on your suggestion, I pushed the print head all the way towards the left and then while powering back on pushed the power button many times rapidly. It fixed the issue and I got the regular display on the LCD screen . Thanks a ton again!!