https://community.usa.canon.com/t5/Office-Printers/when-trying-to-scan-documents-I-get-an-quot-error-has-occurred/m-p/188384#M5104 <P>I have a Cannon Image Class MP6160DW. It has been working great, but yesterday, when trying to scan documents to email, it stopped scanning and said "error has occurred". It is still printing and copying fine, but will not scan. We have unplugged it for a while then plugged it back up, but no luck... Can you assist me in trying to fix this? Thank You, Melanie</P> Tue, 11 Oct 2016 13:29:20 GMT CHHC 2016-10-11T13:29:20Z https://community.usa.canon.com/t5/Office-Printers/when-trying-to-scan-documents-I-get-an-quot-error-has-occurred/m-p/188384#M5104 <P>I have a Cannon Image Class MP6160DW. It has been working great, but yesterday, when trying to scan documents to email, it stopped scanning and said "error has occurred". It is still printing and copying fine, but will not scan. We have unplugged it for a while then plugged it back up, but no luck... Can you assist me in trying to fix this? Thank You, Melanie</P> Tue, 11 Oct 2016 13:29:20 GMT https://community.usa.canon.com/t5/Office-Printers/when-trying-to-scan-documents-I-get-an-quot-error-has-occurred/m-p/188384#M5104 CHHC 2016-10-11T13:29:20Z https://community.usa.canon.com/t5/Office-Printers/when-trying-to-scan-documents-I-get-an-quot-error-has-occurred/m-p/189049#M5124 <P>try it with USB 2.0 Port not USB 3.0 Port.</P> Tue, 18 Oct 2016 09:29:27 GMT https://community.usa.canon.com/t5/Office-Printers/when-trying-to-scan-documents-I-get-an-quot-error-has-occurred/m-p/189049#M5124 chu 2016-10-18T09:29:27Z