MF229dw When it runs out of paper and I reload there is no way to start it printing again.

Pumpkiepup — Sun, 09 Oct 2016 14:13:30 GMT

I have to turn it off and restart the whole thing. What am I missing. Not addressed anywhere on line. Please help?

Re: MF229dw When it runs out of paper and I reload there is no way to start it printing again.

Patrice — Tue, 01 Nov 2016 20:07:30 GMT

Hi Pumpkiepup.

I will be able to assist you.

So that I can best assist you, I will need to gather some more information. Please reply with the following information:

1. When the paper runs out and the "No Paper" error appears on the screen, do you load the paper and press [OK]? If so, does the error continue?

2. Does this issue happen when printing from a specific program?

I look forward to your reply. Should you need immediate assistance, please call us at 1-800-OK-CANON (1-800-652-2666).