https://community.usa.canon.com/t5/Office-Printers/mf-6160-scan-error/m-p/187100#M5078 <P>After Windows10,&nbsp;I can't scan with my mf 6160 via USB. I even update the NetworkUSBScanPatch and still don't work.</P><P>Scan page went through but the dialog screen stop at 5% and error message came out.</P><P>&nbsp;</P><P><IMG src="https://community.usa.canon.com/t5/image/serverpage/image-id/10846i671965BCA12FF0C3/image-size/medium?v=v2&amp;px=-1" border="0" alt="scanning.PNG" title="scanning.PNG" /></P><P><IMG src="https://community.usa.canon.com/t5/image/serverpage/image-id/10847i18AA559D929C9A03/image-size/medium?v=v2&amp;px=-1" border="0" alt="ScanGear MF_error message.PNG" title="ScanGear MF_error message.PNG" /></P><P>&nbsp;</P><P>&nbsp;</P> Wed, 05 Oct 2016 00:05:42 GMT KevinK 2016-10-05T00:05:42Z https://community.usa.canon.com/t5/Office-Printers/mf-6160-scan-error/m-p/187100#M5078 <P>After Windows10,&nbsp;I can't scan with my mf 6160 via USB. I even update the NetworkUSBScanPatch and still don't work.</P><P>Scan page went through but the dialog screen stop at 5% and error message came out.</P><P>&nbsp;</P><P><IMG src="https://community.usa.canon.com/t5/image/serverpage/image-id/10846i671965BCA12FF0C3/image-size/medium?v=v2&amp;px=-1" border="0" alt="scanning.PNG" title="scanning.PNG" /></P><P><IMG src="https://community.usa.canon.com/t5/image/serverpage/image-id/10847i18AA559D929C9A03/image-size/medium?v=v2&amp;px=-1" border="0" alt="ScanGear MF_error message.PNG" title="ScanGear MF_error message.PNG" /></P><P>&nbsp;</P><P>&nbsp;</P> Wed, 05 Oct 2016 00:05:42 GMT https://community.usa.canon.com/t5/Office-Printers/mf-6160-scan-error/m-p/187100#M5078 KevinK 2016-10-05T00:05:42Z https://community.usa.canon.com/t5/Office-Printers/mf-6160-scan-error/m-p/190705#M5169 <P>Hi KevinK.</P><P>&nbsp;</P><P>&nbsp;I will be able to assist you.</P><P>&nbsp;</P><P>Although you have installed the Network/USB Scan Patch, I recommend uninstalling and reinstalling the drivers. &nbsp;Please disconnect the printer from the computer, and then follow the uninstallation/reinstallation instructions at the link below:</P><P>&nbsp;</P><P>*NOTE: The instructions are located towards the bottom of the page.</P><P>&nbsp;</P><P><A href="https://support.usa.canon.com/infocenter/index?page=content&amp;id=ART165939&amp;viewlocale=en_US" target="_self">Service Notice: Windows Scanning for imageCLASS</A></P><P>&nbsp;</P><P>If the issue persists, we recommend that you call us at 1-800-OK-CANON (1-800-652-2666).</P> Tue, 01 Nov 2016 20:11:29 GMT https://community.usa.canon.com/t5/Office-Printers/mf-6160-scan-error/m-p/190705#M5169 Patrice 2016-11-01T20:11:29Z