topic error message "wrong print head......" any ideas. ive done turn off on etc. hard reset ink change in Office Printers

topic error message "wrong print head......" any ideas. ive done turn off on etc. hard reset ink change in Office Printers https://community.usa.canon.com/t5/Office-Printers/error-message-quot-wrong-print-head-quot-any-ideas-ive-done-turn/m-p/186969#M5072 Mon, 03 Oct 2016 21:12:54 GMT tomward 2016-10-03T21:12:54Z error message "wrong print head......" any ideas. ive done turn off on etc. hard reset ink change https://community.usa.canon.com/t5/Office-Printers/error-message-quot-wrong-print-head-quot-any-ideas-ive-done-turn/m-p/186969#M5072 Mon, 03 Oct 2016 21:12:54 GMT https://community.usa.canon.com/t5/Office-Printers/error-message-quot-wrong-print-head-quot-any-ideas-ive-done-turn/m-p/186969#M5072 tomward 2016-10-03T21:12:54Z