topic Re: i have a 4 month old cannon MB2320 that is displaying error code 5040..i have rebooted and unplu in Office Printers

i have a 4 month old cannon MB2320 that is displaying error code 5040..i have rebooted and unplugged

schmoo1399 — Wed, 06 Jul 2016 00:05:12 GMT

i have a 4 month old mb2320 maxify and its displaying error code 5040. i have re-booted and unplugged and replugged several times and nothing is working

beth

Re: i have a 4 month old cannon MB2320 that is displaying error code 5040..i have rebooted and unplu

jrhoffman75 — Wed, 06 Jul 2016 00:54:59 GMT

http://ugp01.c-ij.com/ij/webmanual/ErrorCode/MB2300%20series/EN/ERR/5040.html

Re: i have a 4 month old cannon MB2320 that is displaying error code 5040..i have rebooted and unplu

RichardC — Mon, 22 Aug 2016 22:09:13 GMT

That link says to do exactly what OP said has already been done.

I am also having this issue with the same printer and I have also done the suggested actions with zero results.

Any useful information on this issue would be nice as my printer is only a few months old but now as useful to me a huge paper weight.

Re: i have a 4 month old cannon MB2320 that is displaying error code 5040..i have rebooted and unplu

jrhoffman75 — Tue, 23 Aug 2016 11:17:30 GMT

If you had done exactly what the link said you would have called service. What was their suggestion?