topic Re: What does "Check Toner Connect" mean? in Office Printers

What does "Check Toner Connect" mean?

PTSOCC — Wed, 03 Aug 2016 16:43:50 GMT

I have a message on my printer that says "check toner connect." What would be wrong with my toner connection?

Re: What does "Check Toner Connect" mean?

John_B — Wed, 03 Aug 2016 16:51:55 GMT

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what model printer you are using. That way, the community will be able to assist you with suggestions appropriate for your product.

Any other details you'd like to give will only help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

Re: What does "Check Toner Connect" mean?

PTSOCC — Wed, 03 Aug 2016 17:54:01 GMT

Thank you for replying,

We have a Cannon ImageD1100 series. Printer, Copy, Fax, Scanner.

The problem does not interfer with the actual printing or copying, but ever since this started the machine acts like it has to warm up everytime before it will print or copy.

Denise